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Part Time Customer Relationship Co-ordinator - Rochester

Rayner Personnel
Posted a day ago, valid for 10 days
Location

Gillingham, Kent ME7 2NY

Contract type

Full Time

Life Insurance
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking motivated salespeople to secure appointments for Mortgage Advisors in our estate agency offices and direct sales team.
  • The position offers a basic salary of £21,500 with the potential to earn an additional £400 commission per month for the first four months, leading to on-target earnings of £25,000 to £32,000 pro rata.
  • The role is based in Rochester, Medway, with working hours from 4pm to 8pm, Monday to Friday, and alternative Saturdays.
  • Candidates should possess great telephone skills, a motivated and energetic outlook, and ideally some call center experience, although this is not essential.
  • The company provides a range of benefits including 33 days of paid holiday, an extra day off for birthdays, pension, life insurance, and various employee rewards.

We need motivated and driven salespeople to help secure appointments for our Mortgage Advisors within our estate agency offices and in our direct sales team. Start Date: ASAP Basic Salary: £21,500 plus £400 additional commission per month for the first 4months (pro rata)On Target Earnings: £25,000 - £32,000 (pro rata)Location: Rochester, MedwayWork Pattern: 4pm- 8pm Monday to Friday with Alternative Saturdays  Benefits: 33 days paid Holiday (pro rata), Plus an extra day off for your birthday, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme, Paid entry for charitable events So, what do we do on a day-to-day basis?

  • Nurture our customers to provide a positive customer experience from start to finish
  • Contact and build great relationships with clients from varying warm leads
  • Book in quality appointments resulting in additional mortgage & protection business for the company
  • Meet and exceed targets relating to appointments and mortgage sign ups
  • Liaise with Mortgage Advisors to book customers in for general Mortgage reviews
  • Maintain a compliant service in line with the necessary authorities’ requirements
  • Keep customer records up to date using our computer software
  • Work as a team with all colleagues in Direct Sales to boost business 
What you will offer us:
  • Call Centre experience preferred but not essential
  • The ability to work on several IT systems at one time
  • Great telephone skills
  • Delivery of truly exceptional Customer Service
  • Strength in building trust and relationships
  • Fabulous organisation skills
  • A motivated, tenacious and energetic outlook
  • Target driven and always keen to do well
  • A hard working and focused work ethic
  • Some knowledge of the mortgage process (although not essential) 
If you like what you have read, apply now to avoid disappointment! 

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.