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Account Manager
Central Glasgow
Salary: £25,332 basic, with OTE taking your package up to £37k +
About the Company
Our client is the UK's leading provider of essential services to small businesses. Since 1998, they have been dedicated to providing small businesses with the services they need to thrive. They offer a wide range of products and services, including utilities, energy, telecoms, insurance, and digital payments, all delivered on one simple bill, saving their customers time and money.
The company is built on four core values: straightforward, united, passionate, and innovative. These values inform everything they do, and they are the reason their customers and investors trust them to succeed. Through their portfolio of brands, they deliver essential services for nearly 10% of the UK's small business market. They power the engine room of the UK economy.
The package:
- £25,332 basic salary, with an additional £12k OTE taking your package higher than £37k in your first year
- Fantastic central offices
- Excellent progression, learning and development potential, with comprehensive external training provided by Pareto, as well as internal support
- Regular team socials and events, plus lucrative incentive schemes
- 25 days holiday in addition to bank holidays, also the option to buy and sell holiday
- Shopping discounts and cycle to work scheme
The Role
The business is now looking for a number of passionate and driven individuals to join their team as Account Managers as they enter an exciting period of growth. This is a high-volume outbound B2B sales role focused on upselling and cross-selling additional products and services to an existing customer base.
Key Responsibilities
- Obtain a thorough working knowledge of the company, its service offering and competitor landscape.
- Conduct outbound calls to existing customers to upsell and cross-sell additional products and services.
- Operate within the company's quality guidelines.
- Achieve all objectives agreed with the Sales Manager.
- Develop a working knowledge of their products, systems, and business processes.
- Create excellent working relationships across their colleague community.
- Perform all activity within regulatory standards, GDPR and quality policies.
- Complete all reports, system, and CRM updates in a timely and accurate manner.
- Shadow senior members of the team with one eye on your own progression - the company's current head of retention was placed into an entry level role with no prior experience - there is room to grow and develop with the business!
Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
