Back to searchFacilities Helpdesk Coordinator
CBW Staffing Solutions
Posted 21 hours ago, valid for 21 days
Glasgow, City of Glasgow G2 5LA, Scotland
£26,000 - £27,000 per annum
Full Time
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Sonic Summary
- The Facilities Helpdesk Coordinator position is available at a Facilities Company in Glasgow, offering a salary between £26,000 and £27,000 depending on experience.
- The role requires prior help desk experience, particularly in facilities management, along with general administration skills and knowledge of CAFM systems.
- Key responsibilities include managing phone calls, maintaining the FM Helpdesk Inbox, scheduling reactive calls, and supporting Office & Contract Managers.
- The work schedule is Monday to Friday, from 08:00 am to 05:00 pm, and the role is office-based.
- In addition to the salary, the position offers 25 days of holiday plus bank holidays, a good company pension, and private health care.
CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.
Monday to Friday
08.00am to 17:00pm
Office based
Key Responsibilities:
Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
Check and maintain FM Helpdesk Inbox
Schedule reactive and help desk call outs.
Open and close jobs
To review jobs received during the working day and allocate accordingly to Engineers.
Support the Office & Contract Managers in the administration & delivery of departmental objectives
Attending to queries should they arise
General administration support
Chasing and liaisondaily
Raising Corrective maintenance tasks following on from PPM completed tasks
Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
Help Desk Experience
Experiencein FM
General Administration
CAFM knowledge
Salary & Benefits
26000 - 27000 DOE
25 days holiday plus bank holidays
Good company pension
Private Health Care
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