Site Technician

Site Technician EWI

Site Technician EWI daily duties:

• Ensure best practices to protect and enhance the reputation of the company, customers, products, and systems
• Systematically inspect ongoing and installed projects for specification compliance
• Monitor purchasing to ensure system components are procured through Soltherm
• Deliver contractor training programs in both classroom and practical settings
• Build and manage customer relationships on-site; assist commercial teams
• Address daily onsite enquiries for product, technical, and system information
• Provide specification, technical, and application advice for complex construction projects
• Attend project design meetings and pre-start site meetings with main contractors, architects, and sub-contractors
• Handle physically demanding tasks, work in all weather conditions, at height, and travel between sites, including possible overnight stays
• Provide technical support in Northern Ireland and the Isle of Man

Site Technician EWI REQUIREMENTS:

• Plasterer/render applicator to trade with a minimum 3 years’ experience
• Conduct technical site visits, meticulously inspecting ongoing and completed projects for adherence to specifications
• Train contractors in the proper application and performance of Soltherm products, both in the classroom and hands-on
• Partner with clients and contractors, attending pre-start meetings and design discussions to offer technical guidance
• Proactively identify and address potential issues before they escalate, minimising rework and ensuring customer satisfaction
• This role requires a candidate who is based in central Scotland or willing to work in central Scotland on a permanent basis

SKILLS and QUALIFICATIONS:

• Build strong relationships with customers and contractors, fostering trust and loyalty to the Soltherm brand
• Clearly and concisely communicate technical information to both technical and non-technical audiences
• Provide regular reports to sales managers and senior management, keeping everyone informed and aligned
• Possess a deep understanding of building technology and construction practices
• Be a natural communicator, adept at working independently and collaboratively
• Demonstrate a customer-centric approach, prioritising satisfaction at every step
• Thrive in a physically demanding environment with diverse weather conditions
• Hold a clean driving license and be comfortable traveling throughout your region, with occasional overnight stay