Back to search
- Managing your own portfolio of accounts to ensure timely collection of debtor balances within agreed payment terms (telephone, email, letters)
- Assist with reduction of aged debt
- Escalate unpaid / high risk accounts in line with company credit control procedures to the Credit Control Supervisor
- Dealing with queries (liaising with colleagues and customers to resolve queries)
- Maintain up to date account notes
- Building and maintaining commercial relationships with internal and external customers
- Perform credit reference agency checks (existing and new customers)
- Assist with other adhoc duties / reporting as requested.
- Native French speaker
- A minimum of 3 years credit control experience. Experience with French customers in a credit controller or collections role advantageous
- Experience in running credit checks using external credit reference agencies
- Knowledge of maintaining or reducing credit risk
- Ability to work in a fast-paced environment and to tight deadlines and hit monthly collection targets
- Experience in dealing with high value accounts, with multi-currency accounts
- Ability to work independently, with strong organisational and time management skills
- Excellent attention to detail
- Effective communication and influencing skills (confident and professional manner)
- Proficiency in Microsoft Office, including Excel.
