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Customer Service - Banking

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Posted 14 hours ago, valid for a month
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£20,500 - £26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position available is for a Customer Service Advisor, offering a full-time and permanent role.
  • The salary range for this position is between £22,800 and £26,000.
  • Candidates should have previous experience in customer service, although the specific number of years is not mentioned.
  • The role involves handling inbound calls, addressing banking queries, and providing exceptional customer service.
  • The start date for this position is December 9th, and the working hours are Monday to Friday from 9 AM to 5 PM.

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: 22,800 - 26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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