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Customer Service

Search
Posted 6 days ago, valid for 20 days
Location

Glasgow, City of Glasgow G62 6EP, Scotland

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for a Customer Service role in a leading financial services company, focusing on fraud support.
  • It is a 6-month contract position requiring 35 hours of work per week, with a salary of £23,500.
  • Candidates should have at least 6 months of experience dealing with complex queries, preferably in the financial services sector.
  • Responsibilities include supporting customers through fraud cases, liaising with third parties, and maintaining documentation.
  • Applicants must be able to pass a credit and DBS check to be considered for the position.

Customer Service Monday - Sunday 35 hours£23,5006 month contractJanuary start dateHybrid Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!What will you be doing?* Supporting customers through fraud cases* Liaising with 3rd parties to gain more information* Reviewing documentation and updating the case accordingly* Providing a professional and empathetic approach* Completing administration on the systemWhat do you need to apply?* Proven experience dealing with complex queries * Excellent communication skills both written and verbal* Experience within financial services would be desirableMust be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.