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Customer Service Advisor

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Posted 6 hours ago, valid for 24 days
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£20,500 - £26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a full-time Customer Service Advisor with a salary range of £22,800 to £26,000.
  • Candidates should have experience in a customer-centric environment and possess outstanding communication skills.
  • The role involves managing inbound customer calls, resolving banking queries, and delivering exceptional customer service.
  • The successful applicant will receive extensive training, a generous holiday allowance, and opportunities for professional development.
  • The start date for this position is December 9th, and the role is based in Glasgow.

Position: Customer Service Advisor
Type: Full-Time, Permanent
Hours: Monday - Friday, 9 AM - 5 PM
Salary: 22,800 - 26,000
Start Date: 9th December


Are you enthusiastic about providing top-notch customer service? Do you excel in a customer-centric environment? If you're looking for a fulfilling and dynamic role, we want to hear from you!


We are currently seeking Customer Service Advisors to join our prestigious banking client, based in the lively city of Glasgow.
Key Responsibilities:
* Manage inbound customer calls
* Resolve banking queries and concerns with empathy
* Assist customers with their claims
* Deliver exceptional customer service
* Utilize various systems to provide efficient solutions
What We Offer:
* Extensive training and continuous professional development
* Generous holiday allowance exceeding 7 weeks
* Annual performance-based bonus
* Attractive discounts on our services
* Opportunity to purchase company shares
Skills:
* Outstanding communication skills
* Proficiency with IT systems
* Empathetic and customer-focused approach
* Strong customer service abilities
* Capability to meet KPIs
If you're ready to make a significant impact in the customer service field, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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