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Customer Service Advisor

Search
Posted a day ago, valid for 7 days
Location

Glasgow, City of Glasgow G62 6EP, Scotland

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service role supporting a fraud team on a 6-month contract with a January start date.
  • The job requires 35 hours of work per week and offers a salary of £23,500.
  • Candidates should have proven experience in dealing with complex queries and excellent communication skills.
  • Experience in financial services is desirable, and applicants must be able to pass a credit and DBS check.
  • The role involves liaising with third parties, reviewing documentation, and providing professional support to vulnerable customers.

Customer Service Monday - Sunday 35 hours£23,5006 month contractJanuary start dateHybrid Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!What will you be doing?* Supporting customers through fraud cases* Liaising with 3rd parties to gain more information* Reviewing documentation and updating the case accordingly* Providing a professional and empathetic approach* Completing administration on the systemWhat do you need to apply?* Proven experience dealing with complex queries * Excellent communication skills both written and verbal* Experience within financial services would be desirableMust be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.