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Customer Service Advisor

Search
Posted 2 days ago, valid for a month
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£12.09 per hour

Contract type

Full Time

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Sonic Summary

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  • This job is for a Customer Service position with a leading financial services client, offering a salary of £23,500 for a 6-month contract starting in February.
  • The role requires candidates to have outstanding customer service skills and experience dealing with vulnerable customers.
  • Responsibilities include supporting customers with queries, liaising with third parties, reviewing documentation, and completing administration tasks.
  • Applicants must have proven experience handling complex queries and excellent communication skills, with a preference for those with financial services experience.
  • Candidates must also be able to pass a credit and DBS check to apply, and the position is hybrid with a schedule of Monday to Saturday, totaling 35 hours.

Customer Service
Monday - Saturday 35 hours
23,500
6 month contract
February start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their customer service team!

What will you be doing?
* Supporting customers through various queries
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.