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Customer Service Advisor

Search
Posted a day ago, valid for 19 days
Location

Glasgow, City of Glasgow G62 6EP, Scotland

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a full-time, permanent Customer Service Advisor with working hours from Monday to Friday, 9 AM to 5 PM.
  • The salary for this role ranges from £22,800 to £26,000 per year.
  • Applicants should have a strong customer service background and excellent communication skills.
  • Key responsibilities include handling inbound calls, addressing banking queries, and providing exceptional customer service.
  • The start date for this position is December 9th, and candidates will receive comprehensive training and ongoing professional development.

**Position: Customer Service Advisor** **Type: Full-Time, Permanent** **Hours: Monday - Friday, 9 AM - 5 PM** **Salary: £22,800 - £26,000** **Start Date: 9th December**Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.**Key Responsibilities:**- Handle inbound calls from customers- Address banking queries and concerns with care- Assist customers with their claims- Provide exceptional customer service- Navigate various systems to deliver efficient solutions**What We Offer:**- Comprehensive training and ongoing professional development- Generous holiday allowance of over 7 weeks- Performance-based annual bonus- Attractive discounts on our services- Opportunity to purchase company shares**Skills:**- Excellent communication skills- Proficient with IT systems- Empathetic and customer-centric approach- Strong customer service skills- Ability to meet KPIsIf you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.