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Customer Service Advisor

CCA Recruitment Group
Posted 19 hours ago, valid for 10 hours
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£12 per hour

Contract type

Part Time

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Sonic Summary

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  • The Customer Service Advisor position is a temporary role with the potential for permanent placement located in Bridgeton, requiring 40 hours of on-site work per week, Monday to Friday from 9 am to 6 pm, with rotating Saturdays from 9 am to 5 pm.
  • The salary for this position is £12 per hour, equating to an annual salary of £24,960.
  • Candidates should ideally have experience handling vulnerable customers and familiarity with Zendesk or similar platforms, although training will be provided.
  • The role involves providing comprehensive customer support, resolving order issues, and ensuring customer concerns about prescriptions or purchases are addressed efficiently.
  • The company offers benefits including private medical and dental coverage, 33 days of annual leave, and employer pension contributions from day one.

Customer Service Advisor (Temporary with Potential for Permanent Placement)
Location: Bridgeton - On-site
Hours: 40 hours per week. Mon-Fri 9am-6pm, rotating Saturdays 9am-5pm
Salary: 12 per hour / 24,960
Benefits: Private medical & dental coverage, 33 days annual leave, employer pension contributions from day one, flexible benefits and more!

The Role:


As an essential member of our client's team, you'll provide comprehensive customer support, from handling general enquiries and resolving order issues to working closely with internal and external partners.

Your priority will be to ensure customer concerns about prescriptions or purchases are handled swiftly and efficiently.
We're looking for team players who thrive in a dynamic, fast-paced environment.

The company is growing rapidly, so if you're passionate about delivering outstanding service to customers this is the role for you!


Skills such as experience with Zendesk (or similar), handling vulnerable customers, and creative problem-solving are ideal. However, we're committed to supporting your growth through training and ongoing development to ensure your success every step of the way.

Don't delay apply today!

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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