Customer Services Advisor

Hydrogen Group

Posted 3 days ago, valid for 20 days

Glasgow, City of Glasgow G62 6EP, Scotland

£25,000 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The financial services client in Greater Glasgow is seeking a Customer Services Advisor with a salary of up to £25,000 per year plus benefits.
This office-based role involves being the first point of contact for customers via telephone and email.
Responsibilities include answering customer inquiries, resolving issues, handling complaints, and performing back-office tasks.
Candidates should have previous experience in a customer advisor role within financial services or a regulated environment, along with excellent communication skills.
Proficiency in MS Office applications such as Word, Outlook, Excel, and PowerPoint is also required for this position.

Salary up to £25,000 per year plus benefits

Greater Glasgow - Office based

Our financial services client is looking for a Customer Services Advisor to support the Customer Service Team. You will be the first point of contact for the banks customers, over the telephone and through email. You will be responsible for answering customer questions, resolve issues, handle complaints, and administer back-office tasks.

Experience needed:

Previous experience working as a customer advisor within Financial Services or regulated enviroment
Excellent communication skills - ability to build a rapport with customers
Able to solve problems whilst maintaining a positive attitude
Competent on MS Office - word, outlook, excel and powerpoint

If you have the above experience please apply immediately

...

Apply now in a few quick clicks

Customer Services Advisor

Temporary Customer Service Representative - Enhanced DBS

Customer Service Representative

Customer Experience Manager