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Dutch Speaking Customer Service Administrator

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Posted 4 hours ago, valid for 3 days
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Dutch Speaking Customer Advisor role is available in Glasgow City Centre, with options for remote or hybrid work.
  • The position involves assisting customers with their subscriptions, answering queries, and resolving issues, requiring fluent Dutch language skills.
  • Candidates should have prior customer service experience in a call or contact center environment, along with strong communication and organizational skills.
  • The starting salary for this role is £25,751.25, and the work schedule is Monday to Friday on a rotational basis between 8am and 5:30pm.
  • Interested applicants are encouraged to submit their CV for immediate consideration.

Dutch Speaking Customer advisor role (Remote or Hybrid)
Glasgow City Centre


You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.


The role of the Dutch Speaking Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required. You must be speak fluent in Dutch.

Your duties will include, but not be limited to:

* Answering inbound calls and emails
* Answer customer queries
* Resolve any customer issues to the best you can
* Liaise with internal and external departments where required

In return, the Customer Service Advisor will receive:

* Starting salary of 25,751.25
* Excellent training
* Monday to Friday working week of Rotational basis between 8am - 5:30pm


In order to be considered for the role of Customer Service Advisor, the successful candidate will be able to easily converse in fluent Dutch and have good customer service experience from a call/contact centre environment.

The successful Customer Service Advisor will also have:

* Excellent communication skills, both verbal and written
* Organisational skills
* Be comfortable with Microsoft outlook and other ad-hoc administration duties


If you have the experience needed for this job role, and are interested in being considered for the role of Dutch Speaking Customer Service Advisor. Then please send your CV showing your relevant experience now for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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