Data Manager

Ten Live Ltd have an exciting new job opportunity for an experienced Data Manager within the Education Sector. In this position, you will responsible for the overall consistency, accuracy, integrity and security of data - this includes the maintenance of the database, report facilities, integration with third party systems, and end user support. The successful candidate will be an integral part of our clients central administrative team, providing support to all academic and non-academic departments. The post holder will ensure timely, accurate, and high-quality information is available to support all departments.

Essential Experience

• Previous experience in a data handling role, preferably within an educational or public sector environment.
• Experience in managing multiple calendars, email inboxes, and schedules.
• Experience in dealing with enquiries and providing customer service in a professional setting.
• Experience with handling and managing data, including data entry and report generation.

Desirable Experience

• Experience working in an educational environment.
• Experience in liaising with external bodies such as examination boards.

Essential Knowledge

• Strong understanding of general office practices, procedures, and systems.
• Knowledge of data management principles, data governance and data quality operations

Desirable Knowledge

• Knowledge of educational administration and familiarity with school or college operations.
• Understanding of data protection regulations and the handling of sensitive information.
• Awareness of safeguarding protocols within an educational setting (preferred).

Skills/Abilities/Competencies

• Prioritisation, organisation and time management skills.
• Excellent written and verbal communication skills, with the ability to interact effectively with a wide range of stakeholders
• Strong organisational skills, with the ability to multitask and manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (especially Excel), office management software, databases, and basic IT troubleshooting.
• Able to summarise and condense large amounts of data into easy to understand summary reports, graphics and dashboards
• High attention to detail with the ability to produce accurate documentation and data entry.
• Strong problem-solving skills and the ability to handle unexpected situations with a calm, solutions-oriented approach.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Capability to work independently and as part of a team, demonstrating initiative and flexibility.
• A proactive approach to delivering high-quality service to both internal and external stakeholders.
• Ability to respond positively to changing priorities and shifting demands, including out-of-hours work when necessary.
• Consistently produces accurate and high-quality work, with an eye for detail in all tasks.
• Willingness to collaborate with colleagues across departments and contribute to a positive team dynamic.
• Ability to work efficiently under pressure, managing time-sensitive tasks while maintaining composure.

Qualifications

Essential

• Educated to HNC/D level or equivalent experience.

Desirable

• Degree in a relevant field (IT/Business Administration) is preferred.

Other

• The post holder must have satisfactory Enhanced Disclosure Scotland clearance.
• Although the position is primarily term time , there will be a requirement to work some days out with term