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We are currently recruiting a Operations Co-ordinator for a permanent position in Glasgow.
You will work closely with clients, engineers, and sub-contractors to ensure maintenance and reactive work is accurately planned, well managed and completed timely and the SLA is achieved. Â Â
Main duties include:
- Live Call logging on Internal job management system (Job Logic)
- Handling Engineer’s workload of PPM and Reactive works.Â
- Open jobs should be reviewed daily to ensure they are completed adequately, or further work is actioned as required.
- Raising and issuing PO’s.
- Ordering materials and plant
- Ensuring clients assets are maintained and fully compliant.Â
- Manage and monitor jobs to completion within the required SLA.
- Managing client’s online portals.
- Process and issue reports to clients.
- Arrange access arrangements.Â
- Procurement of supplies and hire access equipment. Â
- Assist in risk assessment collation and issuing to clients.Â
- Administration tasks as required by the business.
Personal Specification:
- Strong administrative experience.
- Previous experience working in a busy helpdesk would be advantageous however not essential as full training will be given.
- Strong IT skills with working knowledge of Word, Excel and Outlook.
- Excellent communication skills.
- Ability to work well under pressure within a busy office environment.
Package:
- 40 hours per weekÂ
- Hybrid working on completion of training
- Death in service benefit of 4 x salary
- Private healthcare
- Access to MyHub (our reward and discounts gateway) and entitlement to a staff discount scheme
- 33 days annual holiday per year
- Company pension
- Future career opportunities
If you are interested in this position, please apply today by sending your CV!
Not the job for you but know someone who would be perfect for the role? Why not refer a friend and if they are successfully placed in the job you will receive £250 worth of vouchers? Refer A Friend
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