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Customer Success Manager

Pareto
Posted 14 hours ago, valid for 11 days
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£25,332 - £37,332 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Success Manager position offers a competitive basic salary of £25,332, with an on-target earnings (OTE) potential of £37,332 including commission.
  • Candidates should ideally have a degree, but this is not a strict requirement, and must possess exceptional communication and interpersonal skills.
  • The role involves delivering on revenue and profit margin targets, managing customer relationships, and collaborating with various teams to enhance client satisfaction.
  • Successful candidates will have the opportunity for excellent progression, learning, and development, alongside a welcoming and inclusive work environment.
  • This entry-level position is suitable for those who are self-motivated and eager to succeed, with a strong desire to engage with clients regularly.

Customer Success Manager

Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.

Customer Success Manager, Entry Level Package:

  • A competitive basic salary of 25332
  • OTE/Commission taking your total package higher, to an initial 37332
  • Mobile and laptop
  • Excellent progression, learning and development potential
  • Regular socials in a welcoming, inclusive environment
  • Lucrative bonus and incentive schemes
  • Fantastic offices in an attractive, central location

Customer Success Manager, Entry Level Role:

  • Deliver on your assigned revenue and profit margin targets
  • Devise account plans and strategy development for a defined group of existing customers
  • Work collaboratively with the wider Account Business and New Business teams
  • Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
  • Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers

Customer Success Manager, Entry Level Requirements:

  • Ideally, educated to degree level - but this is not essential
  • Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
  • Proficient in the Microsoft Office Suite
  • Self-motivated, with a strong desire to succeed

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.

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