Cruise Customer Service Consultant HomeworkingSuccessful Cruise Customer Service Consultant will be rewarded with a basic salary UPTO £26,000 along with other company benefits . Working for a successful Cruise company, in their Customer Service team , successful Cruise Customer Service Consultants will assist clients with any queries on existing booking and complete any amendments, whilst offering a high level of service . This is a remote position and both full time and part time hours available min of 30hrs per week .Opening Hours 9am -6pm Monday-Friday , Saturdays 9am-6pm , working 1 Saturdays per month. Cruise Customer Service Consultant responsibilities . Assisting clients with any queries on their cruise reservations and completing any amendments on bookings. Booking additional services when required including excursions, dining, and drink packages.. Offering an exceptional level of customer service and completing work to a high standard. Cruise Customer Service Consultant skills required. Must have cruise knowledge having worked for a cruise specialist company or travel agency with a good level of cruise and travel knowledge. . Experience booking and emending cruise itineraries, hotels, and flights for clients, using a variety of booking sites. . Excellent customer service skills with the ability to build a rapport with clients.. Excellent attention to detail and confident working to deadlines If you would like to apply for the role of Cruise Customer Service Consultant homeworking, please apply to or call Rachel
Back to searchCruise Customer Service Consultant
C&M Travel Recruitment
Posted a day ago, valid for 23 days
Glasgow, City of Glasgow G62 6EP, Scotland
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The Cruise Customer Service Consultant position is a homeworking role with a basic salary of up to £26,000 and additional company benefits.
- The successful candidate will assist clients with queries regarding their existing bookings and make necessary amendments while providing high-quality service.
- This remote position offers both full-time and part-time hours, requiring a minimum of 30 hours per week.
- Candidates must have prior experience in the cruise industry, having worked for a cruise specialist company or travel agency, along with excellent customer service skills.
- The role requires attention to detail and the ability to work to deadlines, with opening hours from 9 am to 6 pm Monday to Friday and 9 am to 6 pm on Saturdays, working one Saturday per month.
