Quality Assurance Advisor

Quality Assurance Advisor

Remote, with travel across Scotland and Northern IrelandMonday - Friday | 35 hours per weekSalary: £35,000 - £40,000 DOE

About the Role

Reed Recruitment is working in partnership with a leading UK insurer to recruit an experienced Quality Assurance Advisor. This is a fantastic opportunity for a compliance-focused professional to play a key role in maintaining high standards across a network of Appointed Representatives (ARs) and Introducer Appointed Representatives (IARs).

This remote role requires regular travel across Scotland and Northern Ireland to ensure oversight and regulatory adherence. You will be part of a high-performing, professional team dedicated to upholding best practices in compliance and quality assurance.

Key Responsibilities

• Lead the independent oversight and monitoring of UK Retail Appointed Representatives and Introducer Appointed Representatives.
• Build strong relationships with key stakeholders, acting on feedback to drive service improvements.
• Work closely with branch and Partner Assurance teams to develop and document oversight frameworks.
• Implement and enhance regulatory frameworks, ensuring seamless compliance.
• Participate in supervisory and conduct meetings, providing detailed reports and recommendations.
• Assist with FCA reporting, ensuring timely and accurate submissions.
• Provide monthly reports to the UK Retail Conduct and Risk Forum, identifying performance trends and potential risks.
• Continuously review and refine policies and procedures to maintain regulatory excellence.
• Stay up to date with Financial Conduct Authority (FCA) regulations and industry best practices.

About You

• Experience within the insurance sector or a regulated industry is highly desirable.
• Educated to GCSE standard or equivalent, ideally with CII/Dip CII qualification (or currently working towards it).
• Strong knowledge of Quality Assurance principles and FCA regulations related to Appointed Representatives.
• Ability to build and maintain strong relationships with key stakeholders at all levels.
• Excellent communication and interpersonal skills, with the ability to provide clear advice and guidance.
• Organised, self-motivated, and capable of managing multiple priorities independently.
• Proficient in Microsoft Office applications.
• Must be eligible to work in the UK and able to travel regularly as required.

What’s in It for You?

This role offers a competitive salary and an attractive benefits package, including:

• 25 days holiday plus bank holidays (with the option to purchase additional leave).
• Defined contribution pension scheme with employer contributions.
• Life insurance (4x salary, with the option to increase).
• Income protection (covering up to 50% of salary, with options to enhance).
• Health cash plan or private medical insurance.
• Three fully paid volunteering days per year.
• Employee stock purchase plans and share incentive schemes.
• Discounted gym memberships and retail savings.
• Season ticket loans, emergency family care support, and more.