General Manager

Job Summary:

We are seeking an experienced and dynamic General Manager to lead our premiumItalian restaurant. The ideal candidate will possess a passion for authentic Italiancuisine, exceptional leadership skills, and a proven track record in growing businesseswithout compromising quality. This role requires a hands-on approach to dailyoperations, strategic planning, and customer satisfaction.

Key Responsibilities:

Operational Management:

• Oversee daily restaurant operations, ensuring eQiciency and high standards.
• Implement and maintain health, safety, and sanitation guidelines.
• Manage inventory, ordering, and stock control to minimise waste.

Team Leadership:

• Recruit, train, and develop a high-performing team.
• Foster a positive work environment and promote teamwork.
• Conduct regular staQ meetings and performance evaluations.

• Ensure exceptional customer service and dining experience.
• Handle customer feedback and resolve issues promptly.
• Maintain high standards of food quality, presentation, and service.

Financial Performance:

• Develop and manage forecasts to achieve financial targets.
• Analyse financial reports and implement strategies to increase profitability.
• Monitor and control labour and operational costs.

• Develop and execute marketing strategies to attract and retain customers.
• Identify opportunities for business growth and expansion.
• Collaborate with the executive team on strategic initiatives.

Quality Control:

• Maintain the authenticity and quality of Italian cuisine served.
• Ensure consistency in food preparation and presentation.
• Uphold the restaurant's reputation for excellence.

Qualifications:

• Proven experience as a General Manager in a premium dining or upscale casual
• dining environment.
• Strong knowledge of Italian cuisine and dining culture.
• Excellent leadership, communication, and organisational skills.
• Ability to work under pressure and manage multiple priorities.
• Financial acumen with experience in budgeting and cost control.
• Passion for delivering high-quality customer experiences.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Weekly Pay & Tronc
• Competitive salary and performance-based bonuses.
• Opportunities for career growth and development.
• Employee discounts on dining.

If you are a results-driven leader with a passion for Italian cuisine and a commitment toexcellence, we invite you to apply for the General Manager position. Join us in creatingmemorable dining experiences and driving the success of our restaurant.