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Job Title: L&D Administrator (Part Time hours, 1 year FTC)
Location:Glasgow Head Office (Hybrid working)
Contract Type: 1 Year FTC
Working Hours: 20 Hours Per Week
Salary: 12,992 pro rota (20 hours per week, 1 year FTC)
Job Purpose:
This position will be primarily based within our Learning & Development team and will beresponsible for the processing of all L&D administration activities, working with colleagues in the field and head office to ensure a reliable, first-class service is offered to all customers.
Key Accountabilities:
- Work with the operations team to plan and book external training for technicians and engineers using our approved suppliers when needed.
- Coordinate with the operations team to schedule and book internal training through our Learning Management system.
- Create and manage purchase orders using our internal PO system.
- Provide admin support to the technical training team, such as scanning and uploading certificates to colleague records, sending mail, and responding to email queries.
- Make sure data stored in files, folders & drives is accurate and kept up to date.
- Ensure compliance with General Data Protection Regulations (GDPR) regulations.
- Use tools like Excel and Word to maintain records. Basic knowledge of Excel, including VLOOKUPs, is helpful but not essential.
- Communicate and collaborate effectively with the wider team, operations, and external suppliers.
- Ad-hoc administration tasks issued by your line manager.
Knowledge, Skills and Abilities
- Attention to detail: Be thorough and accurate in all tasks.
- Communication skills: Be friendly, professional, and polite in all interactions, whether by phone, email, or face-to-face.
- Interpersonal skills: Build good relationships with colleagues and suppliers and maintain a positive rapport.
- Technical skills: Have a basic understanding of tools like Excel and Word.
- Organisational skills: Manage priorities well and meet deadlines for bookings and tasks.
- Initiative: Take a proactive and forward-thinking approach to your work.
- Supportive and confident approach: Be genuinely willing to help others while confidently setting clear priorities to ensure deadlines are met.
