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- Managing and leading our Payroll Team Leaders to ensure all our Payrolls are delivered on time and accurately.
- Providing support and training to all payroll staff on dealing with varying pay enquiries from the business
- Dealing with escalated pension queries from Payroll Team Leaders.
- Answer or advising on escalated pay queries from both Payroll Team Leaders, employees, and 3rd parties by telephone and in writing.
- Performing routine control checks/ auditing on payroll output.
- Processing End to End Payroll when Team Leaders are absent/on holiday
- Ensuring all Third party, advance payments are checked, approved, and paid on time
- Ensuring all Payroll Manuals/ Workflows are kept up to date
- Attend and provide action plan from relevant meetings with key departments/Stakeholders.
- Hold and document One to One's including setting objectives with relevant Payroll Team Leaders
- Providing support and training for Payroll Team Leaders on staff development, training, performance reviews and any other Payroll Team Leader responsibilities
- Training Payroll Administrators or Payroll Team Leader when required and ensuring proper training plan set.
- Ensuring any issues or queriers relating to employees or Third Parties are escalated to the Group Payroll Manager in a timely manner.
- Ensuring all BACS files are saved in PTX drive before BACS processing date and Solvd Payment team are emailed accurate details.
- Delegate for a Payroll Team leader when absent e.g., AL, Vacant position, sick.
- Deputising for Group Payroll Manager in Stakeholder meetings/ SLT meetings when they are on AL
- Possess the management skills to lead, develop and motivate a team
- Show clear vision and purpose and inspire teams and colleagues to organise themselves in an agile way in order to reach targets.
- A proven track record in Payroll data administration and managing a Payroll Team.
- Specialist system knowledge
- Knowledge of payroll systems, taxation, statutory and national insurance rules
- Problem solving skills (calculations, numeracy, analytical)
- Proficient in use of MS Excel (spreadsheets).
- Attention to detail and accuracy skills
- Ability to work independently and as part of a team
- Ability to work under pressure against tight deadlines and competing priorities
- Strong relationship management with the ability to collaborate effectively with internal and external stakeholders.
- CIPP qualification is desired
