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IT Support Technician (Contract):
We have an urgent requirement for a client of mine in Glasgow. This client is a government funded organisation and are the largest provider of social care services in Scotland.
Job Summary:
The IT Support Technician will be responsible for the on-going maintenance, enhancement, and development of our internal and external ICT systems and core infrastructure solutions. The role requires a candidate who is strong across a range of technologies and who is able to hit the ground running!
Details:
- IT Support (Service Desk)
- 3 months (initial contract)
- 13/hour (Weekly pay)
- Glasgow (Hybrid Remote)
- Immediate start
Summary of duties and responsibilities:
- Ongoing monitoring, maintenance and support of the IT Infrastructure both on premise and cloud based. Provide support to desktop, laptop, via helpdesk, calls and direct requests.
- Being pro-active you will be able to balance competing priorities and show great communication skills to deliver first class IT support within our busy team.
- You will also assist with the day to day running of the IT department.
Required technical experience includes:
- Supporting a Microsoft 365 environment including Teams, SharePoint, OneDrive
- Experience supporting Windows Server OS
- Knowledge of Cloud Based Infrastructure Solutions e.g. Microsoft Azure
- Mobile Device Management using Intune
- Network Configuration - Routing, NAT, DNS, DHCP
- Remote Desktop Support via TeamViewer
- Knowledge of PowerShell
- Experience using Microsoft Deployment technologies to configure and deploy Microsoft Windows Operating Systems
Personal Qualities
- Exceptional interpersonal and communication skills (both oral and written)
- Enthusiasm
- Motivation
- Adaptability
- Ability to work on own initiative
- Desire to work as part of a team
- Excellent telephone manner
- Problem solving and decision-making skills
- Ability to multi-task in a fast-paced environment
- Excellent numeracy/literacy skills
If you are an experienced IT Support Engineer, or have extensive experience on the service desk, please click APPLY!
In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
