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TEMPORARY Claims Assessors/ Fully Remote
Required is the following:
- Management of Individual Protection claims
- Knowledge of assessing claims and making settlements within guidelines
- Product range knowledge of Life Insurance, Critical Illness, Income Protection, TPD, Business Protection and Waiver of Premium
If yes to the above, please read on as this fabulous 9-month position could be for you!
Our client, a global Management Consultancy, are supporting a global insurance firm by recruiting Claims Assessors for an immediate project. This role will be fully remote for a period of 9 months. You will work a 40-hour week, Monday to Friday with flexibility, at a day rate of £180-195.
Overview of expectations:
- To receive claims notifications, assess claims and make settlements within the guidelines and claims philosophy of the organisation.
- Product range: Life, Critical Illness, Income Protection, TPD, Business Protection and Waiver of Premium.
- A key requirement of the job role is to provide fair and balanced claims decisions using the appropriate amount of evidence. The organisation will be judged by intermediaries and customers on the speed and quality of the claims process. The organisation wishes to be seen as being fair to customers and providing support and assistance at claim, but equally, claims must be fairly assessed, and only those that are valid can be paid.
- The job holder will be in daily contact with customers, intermediaries and service providers both in writing and on the telephone. The telephone helplines will eventually be available from 8 am to 8 pm and therefore some flexibility of working hours may be required.
What we're looking for:
Essential:
- Minimum GCSE's or equivalent
- Minimum 3- 5 years experience of claims handling across all product lines
- Good computer literacy, sound numerical and verbal literacy skills
- Well developed and effective communicator both verbally and in writing. Empathetic, resilient, organised, approachable and dependable
- Desire to deliver excellent customer service. A demonstrable 'can-do' attitude with the ability to pro-actively manage workload
Desirable:
- Degree or equivalent CII qualification
- Previous use of an image and workflow system
If you have the adequate Life Insurance experience, APPLY NOW!
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Love Success is proud to serve as an Employment Agency for this vacancy.
