Casualty Claims Handler

Pertemps Scotland

Posted 4 days ago, valid for 20 hours

Glasgow, City of Glasgow G62 6EP, Scotland

Full Time

Retirement Plan

Life Insurance

Employee Assistance

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Casualty Claims HandlerLocation: GlasgowJob Type: Full-TimeSalary: up to 38k DOEPertemps are currently supporting a key client who are looking for a detail-oriented Claims Handler with experience in casualty claims to join their growing team. This role is ideal for individuals passionate about delivering high-quality claims services while working in a dynamic and supportive environment. It is essential that you have experience dealing with casualty claims, ideally within commercial. Key Responsibilities:

Manage a portfolio of casualty claims, including Employer’s Liability, Product Liability, and some motor claims.
Assess claims accurately, evaluating liability and quantum up to £25,000.
Ensure claims investigations are thorough, fair, and compliant with industry regulations.
Communicate effectively with policyholders, brokers, and internal teams.
Identify and address customer complaints efficiently, escalating where necessary.
Negotiate claim settlements to ensure timely and fair resolutions.
Participate in audits and follow specific account requirements.

Key Skills & Experience:

Previous experience in claims handling is essential.
Knowledge of casualty claims is highly desirable.
Strong customer service skills with excellent verbal and written communication.
Experience in a commercial insurance claims environment is advantageous.
Proficiency in Microsoft Office and the ability to learn new IT systems quickly.

Benefits:

Competitive salary with a pension scheme.
Annual leave entitlement with the option to purchase additional days.
Hybrid working options for a better work-life balance.
Private medical cover and life assurance.
Employee share purchase plans and discretionary bonus scheme.
Professional development opportunities and learning programs.
Access to employee assistance programs and wellbeing support.

If you are a skilled Claims Handler looking for an opportunity to advance your career in a reputable and supportive environment, apply today!Please contact Codie Smith at Pertemps for more information. Pertemps acts as both an employment business and an employment agency.