- Accurately assess and evaluate non-complex claims, ensuring policy liability, reserve calculations, and settlement values align with company procedures and personal authority limits.
- Provide exceptional customer service by handling client inquiries efficiently and professionally.
- Proactively manage your workload, ensuring compliance with service level agreements (SLAs) and company policies.
- Maintain and develop technical knowledge while adhering to regulatory and compliance standards.
- Support key client relationships by addressing case progress, insured requirements, and other client-specific concerns.
- Identify and escalate customer complaints or unresolved issues appropriately.
Back to searchTechnical Lines Claims Handler
Meraki Talent Limited
Posted a day ago, valid for 11 days
Glasgow, City of Glasgow G62 6EP, Scotland
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- Meraki Talent is seeking a Technical Lines Claims Handler due to an increased period of growth.
- The ideal candidate should have previous experience in technical or construction claims and will play a critical role in the claims department.
- Daily responsibilities include assessing non-complex claims, providing exceptional customer service, and managing workloads in compliance with SLAs.
- The position offers an excellent salary along with additional flexible benefits, and a hybrid working approach.
- Ongoing training will be provided, emphasizing learning and development in the role.
