Job Overview

Postcodes: AB, IV & PH - Can live in other postcodes and travel if you want

As a Dual Fuel Engineer, your primary role will be to deliver an exceptional customer service experience while demonstrating a strong commitment to your ongoing technical and personal development. You will interact directly with customers, providing clear and accurate advice on the benefits of smart meters, ensuring they understand how they work and how they can improve their energy usage.

You will also play an active role in mentoring junior engineers, helping them to apply best practice technical standards following their formal training. Additionally, you'll be proactive in identifying and implementing improvements to enhance the safety and efficiency of your work. Flexibility is essential, as you may be required to cover emergency situations or assist colleagues with challenging tasks.

Key Responsibilities

Install and maintain smart meters for both gas and electricity.
Perform communication testing for metering systems and loggers.
Collaborate and liaise with the delivery support team to resolve issues and ensure smooth operations.
Maintain high safety standards by following established working procedures and regulations.
Manage and control stock, ensuring equipment and materials are available when needed.

Educational Qualifications/Memberships

CMA1/CCN1, REGT1, MET1, MET2 (or equivalent relevant gas engineering experience).
Level 2 Diploma in Smart Metering (Dual Fuel/Power) or proof of Electrical Competence.

Skills and Knowledge

Proven experience in Dual Fuel Smart Metering.
Proactive in customer communication and pre-visit preparation.
Strong technical skills, with an ability to achieve excellent First Fit levels.
Knowledge of industry governance and compliance standards.
A current, full UK driving licence is essential.

Personal Attributes

Strong customer focus and excellent communication skills.
Resilient and adaptable to change.
Takes pride in the upkeep of tools and vehicle appearance.

Health, Safety & Environment

You will comply with all safety, health, and environmental legislation relevant to your role. This includes:

Ensuring you are suitably trained and competent in using equipment and materials.
Regularly assessing workplaces for potential risks and following risk assessments and safe systems of work.
Stopping work, seeking guidance if you believe any aspect of your work is unsafe, and reporting all incidents and near misses immediately.

Benefits:

Full induction and training at a state-of-the-art academy
PPE & tools provided
Handheld & tablet for job management
Enhanced on-call and overtime rates (when worked)
Enhanced bank holiday payments
Company-branded uniform & vehicle provided
Dedicated back-office planning team
Training and development opportunities – including management pathways, EV, 3-phase, and I&C

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We welcome applications from all sections of society and are happy to discuss reasonable adjustments or additional arrangements to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we act as an Employment Agency, and when advertising temporary or contract vacancies, we act as an Employment Business.

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