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Service Co-ordinator

Pump Action Ltd
Posted 2 days ago, valid for 22 days
Location

Glasgow, City of Glasgow G14 9FG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Service Controller position in Hillington, Glasgow, reports to the Branch Manager and offers a competitive salary.
  • The role requires effective planning and management of PPM, reactive, and small works to ensure high-quality service delivery.
  • Candidates should possess good communication and numeracy skills, along with proficiency in Microsoft applications and company systems.
  • The ideal applicant should be self-driven, organized, and capable of multitasking, with a focus on health and safety.
  • A minimum of 3 years of experience in a similar role is preferred.

Job Title: Service Controller

Reporting to: Branch Manager

Location: Hillington, Glasgow

Salary: Competitve 

Main Purpose: To ensure the timely planning and management of all PPM, reactive and small works to ensure first class delivery of works

Duties & Responsibilities: 

  • To ensure that PPM and statutory tasks are planned and completed in line client expectations
  • Effective tasking and direction of engineering workforce to complete Reactive, Quoted and Planned Maintenance tasks.
  • Act as key point of contact for engineering workforce and subcontractors.
  • To work to processes and procedures as specified / agreed per company workflows
  • To assist in keeping WIP levels to a minimum by ensuring timely completion of jobs.
  • Take health and safety into consideration during all works with support from management
  • Ensure maximum utilisation of engineering team during their working day, week and month.

Skills, Knowledge & Person Specification:

  • Good communication skills
  • Good numeracy skills
  • Computer literate in various Microsoft packages and company operated systems
  • Self-driven and focused individual with the ability to work on own initiative
  • Ability to work as part of a team
  • Proactive/problem solver
  • Excellent time management skills
  • Capable of multi -tasking
  • Effective engineer tasking/management key to this role

Attributes:

  • Tenacious
  • Driven
  • Ability to focus
  • Organised
  • Calmness

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