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- Assess existing workflows and identify areas for improvement
- Design and implement streamlined processes to enhance efficiency and productivity.
- Develop clear documentation and training materials to support new procedures.
- Oversee day-to-day administrative tasks, including correspondence, scheduling, and record-keeping.
- Manage basic accounts functions such as invoicing, expense tracking, and reconciliations.
- Ensure compliance with company policies and procedures in all administrative tasks.
- Assign tasks effectively to team members based on their strengths and workload
- Monitor progress and provide support to ensure timely and high-quality completion of tasks.
- Conduct regular team meetings to review objectives and address challenges.
- Prepare reports to track process improvements and administrative efficiency
- Act as a point of contact for internal and external stakeholders
- Stay updated on best practices in administration and process management.
- Recommend and implement tools or systems to improve organisational operations.
- Proven experience in administrative roles, with a focus on process improvement.
- Strong organisational skills and the ability to prioritize multiple tasks effectively.
- Familiarity with basic accounts procedures and software.
- Excellent leadership and delegation skills.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite.
