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Our client, a highly successful and well-established provider of FM and M&E Maintenance services to the built environment, is experiencing sustained and organic growth. They are seeking a dynamic and experienced FM Operations Manager to join their team. This role is pivotal to enhancing their service delivery throughout Scotland across diverse sectors, including Commercial Property, Hospitality & Leisure, and the Private Sector.
This opportunity is ideal for a driven and entrepreneurial FM Operations Manager looking to make a significant impact.
Key Responsibilities:
- Oversee and develop the company's FM and Small Works service delivery, ensuring alignment with business goals and customer expectations.
- Direct the management of Technical Services (M&E and HVAC), Property Maintenance, Fabric, and Small Works.
- Ensure the efficient and effective delivery of services across all FM business areas, maintaining high standards of quality and compliance.
- Manage full P&L responsibilities for FM operations, focusing on budget control, cost efficiency, and profitability.
- Inspire, manage, and develop teams across various FM departments to optimise performance and service delivery.
- Foster strong client relationships, ensuring satisfaction and identifying opportunities for service enhancements or additional offerings.
- Uphold all regulatory and statutory requirements, ensuring a safe and compliant working environment.
Essential requirements:
- A driven,andentrepreneurialFM Leader
- Proven experience in leading and developing FM and Small Works operations, particularly in Technical Services (M&E and HVAC), Property Maintenance, and Small Works.
- Strong commercial acumen with the ability to manage P&L and drive profitability.
- Exceptional leadership skills with a track record of managing and developing high-performing teams.
- Excellent client relationship and stakeholder management abilities.
- A results-oriented mindset with the capability to oversee multiple projects simultaneously.
- Knowledge of compliance and regulatory frameworks within FM and M&E maintenance
