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The role involves managing regional operations activities, including site preparation, installation management, and technical support, while fostering strong relationships with key stakeholders such as Main Contractors, Façade Sub-Contractors, End Users, and Specifiers. The goal is to establish a reputation for excellence and encourage repeat business across our portfolio of automatic door systems.
Key Responsibilities
- * Site Inspections & Preparations: Conduct pre-start site inspections to confirm readiness for installation. Verify site-specific details for RAMS, including delivery, storage, and induction arrangements. Provide detailed sketches and measurements for installation planning.
- * On-Site Management: Manage installation works to meet customer requirements, quality standards, and budgets. Promote environmental, health, and safety compliance on-site. Monitor and maintain installation quality through regular site checks.
- * Customer Support: Attend site meetings and provide technical support to Engineers, Sales, and Operations teams. Oversee post-installation handovers to customers and the Service Department. Lead snagging/handover resolution to facilitate cash collection and minimize delays.
- * Collaboration & Reporting: Work closely with the Operations Team to ensure alignment with customer timelines. Highlight product improvement opportunities and report on quality issues to Manufacturing Managers. Assist in sourcing and approving sub-contract workforce.
Skills & Experience:* Technical knowledge and installation experience with door automation products (essential).* Strong understanding of Aluminium Systems, including automatic door systems (essential).* Ability to read and interpret construction drawings (essential).* Proficient in MS Office and other relevant PC tools (essential).* Proven ability to meet KPIs and manage tight deadlines.
Qualifications:* ADSA BS/EN Standards Authorised Technician (essential).* CITB CSCS Card (essential).* SMSTS qualification (essential).* Full UK Manual Driving License (essential).
ACS are recruiting for an Operations Manager. If you feel that you have the skills and experience required in this advertisement to be an Operations Manager, please submit your CV including an outline of your experience as an Operations Manager. It is always a good idea to include a covering letter outlining your experience as an Operations Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Operations Manager role you desire.
