SThree are delighted to announce that we're looking for a Contract Payroll Advisor to join our team on a permanent basis!
The Contract Payroll Advisor is responsible for processing contractor payrolls for the UK, Europe, Asia PAC and the USA. The main objective is to process an accurate payroll on a daily basis to ensure a smooth payment process for contractors.
The Payroll Advisor is also responsible for approving of timesheets and handling of queries on a daily basis and is expected to resolve these as swiftly as possible, whilst maintaining a high level of customer service and covering different time zones.
The role requires excellent attention to detail, a methodical and intelligent approach to your work, professional communication skills with the ability to converse with people at all levels of seniority, both in our business, with our clients and our contractors.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.
What are the day-to-day tasks?
- Daily vendor set up and maintenance of bank details
- Process anomalies reports on a weekly basis to identify abnormal submissions and conduct any required actions
- Accurately approve timesheets and invoices in line with agreed SLA's
- Run daily payrolls for allocated countries and check payroll input/output data where required
- Manage exceptions list on a daily basis to ensure all payments are processed within the allocated payment terms. This involves chasing up solutions from different departments in different locations in the business.
- Manage mailbox queries and follow up on outstanding queries in accordance with agreed SLA's and KPI's
- Answer incoming telephone queries and follow up on resulting actions
- Proactively contacting Contractors to solve contractor time sheet entry issues
- Liaise with various functions in the business and Managers within our European Regions, Asia Pac, Americas to ensure data is accurate
- Maintain a continual positive working relationship with Placement Support, Billing and Credit control to ensure a positive experience for all internal and external customers.
- Supply umbrella companies with a payment breakdown on a daily basis
Knowledge & Experience:
- A SAP user with payroll knowledge, who will provide best practices and audit compliance.
- D365 Experience would be an advantage
- Experience of managing relationships with stakeholders at all levels
- Ability to work under pressure
- A track record with strong customer service skills must be demonstrated
- Strong MS office skills
Benefits for our U.K. teams include:
- The choice to work flexibly from home and the office, in line with our hybrid working principles
- Bonus linked to company and personal performance
- Generous 28 days holiday allowance, plus public holidays
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five paid days off per year for volunteering `
- Private healthcare, discounted dental insurance and health care cashback scheme
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and saving
- Hybrid working policy, in line with our function-specific guidelines
What we stand for...
We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
What we stand for..
We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.
If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.