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What you'll be doing
- Lead and line manager a Life & Pensions Reconciliations Team of up to 7 Reconciliation Analysts and Senior Reconciliation Analysts who are specialised in the BaNCS or LBG Legacy Systems and Processes. (Legacy & BaNCS).
- Day-to-day management of team workload and task allocation, ensuring that all work is completed within agreed SLAs and in line with regulatory requirements and LBG Group Minimum Standards ('GMS').
- Act as point of reference for issues and queries relating to reconciliations and controls. Work closely with Reconciliations Analysts and Senior Reconciliations Analysts to ensure timely and accurate reconciliations are completed. Take ownership of resolving complex issues escalating when needed. (Legacy & BaNCS).
- Ensure all daily, weekly and monthly controls are completed and that the appropriate Control Reports are created and approved. (Legacy & BaNCS).
- Conduct Quality Checking on the team's work ensuring full compliance with regulations and minimising the risk of SLA breaches. Provide feedback to Team Members and the Team Manager where necessary.
- Lead the training of Team Members ensuring each has a Development Plan in place. Take ownership for ensuring that the Team's coverage of skills and processes is at a sufficient level.
- Deliver regular reviews of the Reconciliations Team's Procedure Guides ensuring that they are correct and up-to-date. Take ownership for updating the Procedure Guides when a change to the process is made.
- Assist the Reconciliations Team Manager in delivering any change or incidents impacting the Team.
- Provide input to the Team Manager to enable the establishment of robust controls as well as improving the Reconciliations Team processes and procedures (Legacy & BaNCS) to ensure full compliance with regulatory requirements and LBG Group Minimum Standards ('GMS').
- Act as a Subject Matter Expert for all reconciliations and controls and build the level of capability across Finance Operations to ensure that a high quality service is delivered.
- Provide support to the Reconciliations Team Manager for all internal and external audits.
- Monitor all the reconciliations the team is responsible for to ensure that they are within the Effective Level of Control ('ELOC') and any items falling outside of ELOC has been investigated and there is a corrective action plan in place to resolve them.
- Ensure all tasks and activities performed adhere to the Consumer Duty regulations.
What we're looking for
- 4+ years experience of working within a finance role within Financial Services.
- Knowledge of BaNCS or LBG Legacy Systems.
- Accountancy qualification or studying towards the qualification or qualified by experience.
- Outstanding organisational skills, ability to plan workloads and delegate tasks.
- Expert in MS Excel and Word.
- A systematic, disciplined and analytical approach to problem solving, supported by strong interpersonal skills
- Ability to apply different techniques to resolve issues.
- Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels within the team and the wider teams.
- Ability to self-manage, work effectively under pressure and manage to tight deadlines.
- Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
- Strong knowledge of Finance and Accounting principles, practices and compliance requirements for the UK and Ireland.
- Knowledge of financial services (in particular Life & Pension) processes and regulations.
