Receptionist

Receptionist

• Location: Glasgow (City centre)
• Job Type: Full-time
• Schedule: Monday to Friday, 8:45am – 4:45pm

Join one of Scotland’s leading Personal Injury firms, where they recognise that their success is driven by their people. They offer a dynamic work environment where you will be inspired by talented colleagues and trusted with responsibility from the start. This is your opportunity to be part of a firm that values meaningful relationships and provides a rewarding career.

Day-to-day of the role:

• Warm Welcomes: Serve as the first point of contact, greeting clients, colleagues, and visitors with a friendly and professional manner.
• Client Interaction: Answer and transfer incoming phone calls, handle new business and client inquiries.
• Meeting Room Management: Manage meeting room bookings using our online system, prepare rooms for meetings, manage refreshments, and ensure the front-of-house area is welcoming and well-maintained.
• Client Assistance: Advise and assist with enquiries, handle payments where necessary, and manage collections and deliveries.
• Safety First: Take responsibility to ensure the safety and wellbeing of the team and visitors.

Required Skills & Qualifications:

• Friendly & Approachable: Naturally warm and welcoming manner that puts people at ease.
• Client-Focused: Passionate about delivering a first-class front of house experience.
• Positive & Proactive: A can-do attitude and willingness to go above and beyond.
• Empathy & Emotional Intelligence: Ability to understand people’s needs and handle situations with care and sensitivity.
• Dependable & Reliable: Can be counted on to manage responsibilities and contribute to the smooth running of the office.
• Strong Communication Skills: Excellent communication skills and telephone etiquette.
• Organised & Efficient: Ability to prioritise, multitask, and stay calm under pressure while maintaining attention to detail.
• IT Savvy: Comfortable using office software and systems to manage tasks efficiently.
• Safety-Minded: Willing to complete First Aid training and undertake Fire Warden responsibilities.
• Experience: Reception or customer service experience preferred, ideally in a professional Services set up.

Benefits:

• Competitive Salary: Reflective of your experience and skills.
• Professional Development: Opportunities for growth and advancement.
• Dynamic Work Environment: Be part of a team that values creativity and initiative.

Apply now. Interviews held locally in Glasgow. Early start available.