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The Role - Service Coordinator
Location - Cambuslang
Salary - 24,960 + annual bonus
Hours - Full-time - 8.30-17.00 - Monday to Friday
Benefits -
* Your birthday off
* Training at the UK head office
* Annual bonus
Are you looking for an exciting opportunity to showcase your administrative skills in a busy and dynamic environment? Our client, a leading organisation in the manufacturing industry, is seeking a highly organised and customer-focused Service Co-Ordinator to join their team. In this role, you will provide essential support by responding to customer support calls and coordinating with a team of regionally based technicians to ensure the smooth completion of onsite service works.
As a Service Co-Ordinator, you will be responsible for logging new service calls and liaising with customers. Your excellent planning skills will come into play as you allocate and schedule service technicians to meet customer requirements. In addition, you will maintain the SAP database, update customers on the status of repairs and orders, and collaborate with other internal teams as necessary. This role also involves general administrative duties to support the efficient operation of the Service department.
What our client is looking for:
* Previous experience in a varied administrative role in a busy environment.
* Scheduling experience is desirable but not essential.
* Proficiency in MS Excel, Word, and Outlook.
* A professional and courteous telephone manner, with an ability to build strong relationships.
* Excellent communication and teamworking skills.
* The ability to thrive in a fast-paced environment and meet tight deadlines.
* Highly organised with the ability to prioritise workloads.
* Knowledge of SAP would be an advantage, but not essential as full training will be provided.
What you can expect from our client:
* A supportive and collaborative team environment.
* Opportunities for skill development and advancement.
* Competitive remuneration and benefits package.
* A vibrant workplace culture that values diversity and inclusion.
If you are a proactive and customer-focused individual with a passion for providing exceptional service, our client would love to hear from you! Join their team as a Service Co-Ordinator and make a positive impact on their customers' experience. Apply now by submitting your CV.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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