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Elevation Recruitment Group is working with a market-leading business specialising in developing and integrating digital transformation solutions. They are looking for a Service Engineer to join their site in Glasgow.
Salary: up to £55,000
Benefits:
- 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year
- Flexible start and finish times, including flexi-Fridays
- Competitive Employee Referral Award Scheme
- Life Assurance
- Pension
- Payment of professional membership fees
- Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice
- Enhanced family-friendly policies
The Service Engineer will be responsible for providing high-quality technical support and service to clients including troubleshooting, repairing, and maintaining equipment, as well as ensuring a high level of customer satisfaction.
Key Responsibilities of the Service Engineer will include:
- Handle and respond to client incidents via call and attempt to troubleshoot and resolve over the phone
- Be able to respond to a client incident by travelling to sites at short notice and trying to resolve the incident
- Liaise with Clients to arrange planned trips and organise their specific requirements
- Mentor and guide junior engineers
- Drive technical discussions with the project teams and identify and resolve technical issues
We would be keen to speak with Service Engineers with the following:
- Proven experience as a Service Engineer or similar role
- Specific working knowledge and expertise in PLCs
- Familiarity with and experience in the application of system integration processes, tools, and technologies
- Experience of software development/hardware integration
- Experience working on client sites
Due to the nature of this role, you will need a valid driver’s license and willingness to travel as needed.
Apply now, or for a confidential discussion about this Service Engineers role, please contact Nicole Lloyd.
