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Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa 27k - 30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote.
JOB DESCRIPTION:
The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business.
* Be responsible for responding to enquiries and converting them into tailor-made holidays.
* Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service
* Use your natural sales skills backed by a strong customer service focus
* You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy
* Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people
* You will be a skilled communicator and computer literate
* Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track
* You'll believe a holiday in the UK/ Ireland can be just as good as one abroad.
* This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours.
* Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday.
THE PACKAGE:
Starting salary is up to 30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience.
EXPERIENCE REQUIRED:
We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction!
INTERESTED?
Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell (phone number removed) (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
