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Based - Bangor
This is a full-time role, based in office, at our site in Parc Menai, Bangor.
Join a global market leader while leveraging your abilities to support the Client Services team. Our client is seeking a professional like you to continually improve internal systems and services, with the ultimate goal of providing better customer service. In addition to the challenge of these developmental projects, the CDS team places a strong emphasis on training and cross training within the team, providing flexible service coverage and a diverse working environment.
Why You Should Work Here…
Our employees are at the heart of everything the company do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world.
What You Will Accomplish Here…
Quality, diligence, and persistence are valued skills in the team as is an open approach to issues faced so that the team can be properly focused on supporting each other. In addition to these attributes a working interest in IT is important as the CDS team aims to provide a range of reports from the proposal tracking system. The daily responsibilities may cover a wide range of activities which combine to make a varied working day.
Duties and responsibilities:
Proposal Tracking System Roles
· Reviewing Proposals and checking proposal content
· Requesting file numbers for new projects for functional testing and Security projects
· Assist with maintaining the Proposal Tracking System (PTS) including but not limited to the following: create daily backup, review tasks/buckets, review proposals
· Liaise with Client Services, Engineering and QA about task/project status
· Help maintain existing reports and develops new reports
· Ad-hoc administrative tasks
Required skills/Experience:
- Interest and knowledge in IT - with some development experience is important
- Knowledge of either Microsoft Teams Planner, SharePoint Lists, SQL, Python and CRM would be a benefit
- Pro-active attitude including the ability to manage assigned work
- Ability to work under pressure and meet deadlines
- Team player with good communication skills
- Good knowledge of the English language, verbal and written
- Proficiency in Microsoft Word, Outlook, PowerPoint and Excel
- Must have excellent attention to detail
- 25 holidays per year, excluding bank holidays
- Annual Discretionary Bonus
- Monthly Company Events
- Quarterly company events
- Fresh fruit at the office
- Great working atmosphere
