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Our client is looking for a Business Support Manager for a superb business
Client Details
A leader in their field
Description
The Business Support Manager provides comprehensive business and human resources support to the Directors and senior management, ensuring compliance with ISO 9001 Quality Management System standards and maintaining robust health and safety procedures. This role is pivotal in ensuring the smooth day-to-day operations of our business as well as supporting our longer-term strategic goals.
Key Responsibilities
Health and Safety Compliance:
- Support the development and maintenance of health and safety documentation, ensuring alignment with government legislation and best practices.
- Supported by external 3rd party you will coordinate and implement health and safety measures as directed by senior management.
Administrative and Project Support:
- Provide high-level administrative support, including preparing reports, handling confidential documents, and maintaining records.
- Act as a point of contact for the Directors, especially when they are traveling, to manage communications and project updates.
- Assist Directors with strategic business development.
- Take on exciting projects and initiatives.
Human Resources Support:
- Manage recruitment activities, including reviewing CVs, coordinating interviews, and conducting initial candidate screenings.
- Support HR processes such as onboarding, employee documentation, and compliance with HR policies.
- Identifying, researching, and coordinating the implementation of training and development programmes
Quality Management (ISO 9001):
- Assist in maintaining the Quality Management System (QMS), aligning with ISO 9001 standards.
- Coordinate with external auditors and assessors to ensure compliance and achieve quality objectives.
- Work closely with senior management to communicate and implement quality policies and procedures.
Profile
Confidentiality and Professionalism:
- Discreet and professional, with a strong commitment to handling sensitive information responsibly.
Technical Proficiency:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and capable of using digital tools to enhance productivity.
Project Management and Organisation:
- Able to independently manage projects, ensuring timelines and goals are achieved.
- Strong organisational skills with an ability to prioritise tasks and multitask effectively.
Communication and Leadership:
- Strong written and verbal communication skills, with the ability to coordinate external and internal parties within and out with the organisation support and direct team members on behalf of senior management.
Educational Background:
- A degree-level qualification is desirable; relevant experience may also be considered in place of formal qualifications.
Experience:
- External parties are contracted to provide specific HR, Health & Safety (H&S), and ISO guidance. While a general awareness of these areas is desirable, formal qualifications in these specific fields are not required. Instead, strong leadership and organizational skills, typically at a senior management level, are essential.
Job Offer
- Full-time or part-time hours are available, offering flexibility to suit individual needs and preferences.
- A dynamic work environment with opportunities for growth and professional development.
- A supportive team that values collaboration, innovation, and commitment to quality.
This is an ideal role for someone who enjoys managing varied responsibilities, from HR support to quality management and health and safety compliance, and who thrives in a fast-paced, challenging environment.
