Back to search
Adecco are pleased to be recruiting for a Administration Assistant to join South Gloucestershire Council.
This role will working in their Badminton Road office in Yate Monday to Friday 9am to 5pm. The pay rate is £13.47 per hour.
Please note, this is a temporary role initially for 6 weeks.
About the role
This role is responsible for ensuring all changes to an employee's employment terms are processed accurately and in a timely manner.
The postholder will support the recruitment process and/or ongoing employment relationship from starter to leaver, including all HR to payroll transactions. The role will issue all documentation relating to starters, leavers and contract variations and carry out other transactions which occur during an individual's employment using computerised HR systems such as Workflow and Resourcelink. The role will carry out all relevant pre-employment checks in line with safer recruitment guidelines and Council policies and procedures.
About the team
The HR Services Centre team processes transactions relating to all aspects of an employee's employment relationship with the Council which affect their contractual status or pay, for example changes to grade, hours or terms and conditions, and leave of all types. The team works closely with Payroll and also provides support to the Casework & Change team on administration relating to workforce change including the provision and manipulation of data and the processing of correspondence. The HR Services Centre team is responsible for advising and supporting managers with recruitment and selection, including processing security and safeguarding checks.
The team also provides advice and support to managers on using the HR self service system (My View) and recruitment system (Workflow)
About the wider section/function
The HR function has responsibility for HR services across the Council and delivers strategic, tactical and operational HR and workforce development activities and services. HR has a centralised and shared functional structure which makes best use of available resources and ensures a consistent employment infrastructure and employment experience across the Council.
Problem solving and decision making examples
This role will solve problems which are standard and tend to have a process or procedural solution which can be followed. Examples include:
- Identify problems with references or CRBs
- Check completed contracts and resolve errors and omissions
- Use procedures to provide advice to staff and managers on less complex queries such as rules around maternity leave or annual leave entitlement
Key Responsibilities
Support customers with specific service processes and procedures ensuring that clear information and guidance is provided or the issue is referred and act as a main point of contact for the service area as required.
Support the delivery of specialist processes and procedures ensuring that all customers receive an effective, functioning service and information is provided.
Liaise with customers ensuring that service activities are supported, routine problems are resolved and alternative courses of action are recommended if necessary.
Collate and maintain records, databases and documents and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
Accurately record and also assist in the monitoring and maintaining of budgets/financial information/resources.
Contacts and Relationships
You will be involved in working with colleagues within a team.
You will liaise, communicate and build relationships with customers.
You may inform senior members of staff about service issues and problems.
You will liaise with colleagues in order to provide support to ensure the smooth running of the service area.
You will communicate with colleagues, customers and outside organisations to give and receive accurate information
Knowledge, Skills and Experience
- You will have an NVQ 2 or 3 GCSE's grades C or above or equivalent qualification or equivalent relevant experience.
- You will have relevant practical experience acquired through training, and be able to demonstrate your development through undertaking progressively more demanding work roles.
- You will have proven initiative and judgement to resolve day-to-day problems independently.
- You will have a clear understanding of relevant regulations and codes of practice.
- You will have proven written and verbal communication skills.
- You may have proven budget monitoring or numeracy skills.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
