Sales Administrator

Sales Administrator

Location: Gloucester, Gloucestershire
Hours: Full-time, Monday-Friday
Salary: Up to 26,000 per annum

Job Description

Our client, a leading company in the construction industry, is seeking a Sales Administrator to join their dynamic team. This role involves supporting the sales team, managing orders, and maintaining effective customer communication.

Key Responsibilities of a Sales Administrator

• Provide administrative support to the sales team and ensure processes run smoothly.
• Use Excel and accounting software (e.g., Sage Line 50) to manage and process orders.
• Maintain accurate product and pricing details in the central system.
• Process orders via phone, email, or online, and promote relevant sales opportunities.
• Verify order details, issue confirmations, and ensure accuracy in pricing and discounts.
• Contact customers for payments and manage daily debt control tasks.
• Conduct telesales to secure orders and foster customer relationships.
• Keep accurate records of customer details, order history, and terms.
• Create sales reports and maintain administrative documents as needed.
• Coordinate with purchasing and logistics teams for timely order fulfilment.
• Update marketing and technical databases when required.
• Handle credit control activities and resolve payment or order issues.
• Produce essential documents like stock requirements, order sheets, and invoices.
• Support sustainability practices and reduce environmental impact.
• Perform additional administrative tasks to support the business.

Key Skills of a Sales Administrator

• Strong numeracy skills and attention to detail.
• Proficient in MS Office (especially Excel) and accounting software (e.g., Sage Line 50).
• Excellent communication and relationship-building skills.
• Problem-solving mindset with a focus on process improvements.
• Customer-focused and results-driven.
• Organised, detail-oriented, and able to multitask.
• Experience in customer service or sales support, ideally in the construction sector.

To be considered for this role, apply now or get in touch with Katie Tyrrell at First Base Employment.