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Our client is a large local government organisation and looking for an experienced Delivery Manager to join their team on a permanent basis
You will
Advise Hub managers and elected members on the strategic development of Gloucestershire’s employment and skills provision
• Manage all aspects of the service and assets providing professional leadership and support to all staff and partners
• Develop and implement continuous improvement strategies and service plans to ensure the Hub is anticipates and responds to local employment and skills needs and contributes to council priorities and wider partnership outcomes (e.g. the Integrated Care Board, the Gloucestershire Children and Young People Wellbeing Coalition)
• Lead on developing, implementing and monitoring effective performance management and quality assurance processes for the Hub to ensure high standards, continuous improvement and focus on the customer experience, and in line with external requirements including the Supported Employment Quality Framework (SEQF) and the Individual Placement and Support (IPS) Fidelity model
• Work with employers and other organisations to understand their emerging skills and workforce requirements
• Plan and direct service improvements to ensure that the support is continually designed around customer needs and outcomes, regularly using a range of market intelligence and engagement techniques to improve understanding of both customer and employer’s current and emerging needs
You Need
• In depth knowledge and experience of employment services at an operational and strategic level • Experience of planning, analysis, presenting possible solutions to senior managers and elected members and securing their 'buy-in’ and implementation
• Experience of providing and developing services led by customer demand • Experience of strong performance and contract management
• Senior management experience in employment services, local government or other relevant setting which has resulted in positive change
• Demonstrable experience of budget setting and financial management, including monitoring, reporting and dealing with short-term changes in budgets to meet organisational objectives
• Extensive experience of partnership working with employers, other employment support providers, third sector organisations and training providers
• Evidence of leading improvement to raise standards
• Ability to lead, motivate and manage a range of staff teams
• Experience of managing the administrative and reporting requirements associated with line management (e.g. staff rotas, sickness absence management, performance management and review, training and development)
• Experience in drawing up strategic action plans, and quality reports
• Experience of managing and analysing both qualitative and quantitative data
• Knowledge of appropriate management information and performance management systems Knowledge, Skills and Understandin
