- Conduct market appraisals and win new instructions through excellent client service and local market knowledge.
- Manage the end-to-end sales process from listing to completion, working closely with buyers, sellers, and solicitors.
- Lead, motivate and mentor a small team, ensuring targets are met and exceeded.
- Drive business development activity and grow market share through canvassing, prospecting and building local relationships.
- Monitor KPIs, pipeline and financial performance, providing regular updates to senior leadership.
- Uphold the highest standards of compliance, customer service, and brand reputation.
- Collaborate closely with the lettings team where applicable to ensure cross-selling and client retention.
- Minimum of 2–3 years’ experience in a Senior Negotiator, Valuer or Sales Manager role within estate agency.
- A proven track record of consistently hitting and exceeding targets.
- Strong business generation skills and confident in conducting valuations and winning instructions.
- Clear communicator with excellent negotiation and client-facing skills.
- Passionate about delivering outstanding customer service.
- A natural leader, capable of motivating and inspiring others.
- Knowledge of the local property market highly advantageous.
- Full UK driving licence required.