Sales Support Specialist

Hayley Group Limited are looking for a Sales Support Specialist to join our well-established and experienced team at our Gloucester branch. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary.

Hayley Group is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

Working hours: 40 hours per week Monday to Friday.

Responsibilities for our Sales Support Specialist will include:

• Dealing with enquiries and orders daily (Telephone, WhatsApp, Email), working closely with one major customer in particular, ensuring all of their needs are fulfilled.
• Compiling quotations
• Sourcing products
• Ordering products
• Ensuring the parts requested, ordered and due to be supplied are correct and on time
• Managing your order book
• Building relationships with customers and supply chain
• Site visits to customers if needed to further understand any requirements
• Making commercial decisions to maximise profit opportunity for business
• 60% of the role will be internally based at our Gloucester branch, 40% delivering to our customer’s site and meeting key stakeholders including engineers and buyers.

Skills & Attributes we’re looking for in our Sales Support Specialist:

• Good telephone manner and listening skills needed
• Enthusiasm & loyalty, someone who is committed to satisfying the customer’s needs.
• Computer skills, good understanding of Microsoft Office Suite
• Good communicator
• Neat (legible) handwriting
• Punctual, healthy, enthusiastic and willingness to learn
• Able to work in a team and off own initiative
• Full UK driving licence
• Experience in a sales/commercial orientated role
• Engineering experience would be beneficial but not essential (a basic understanding would help)
• Ambitious – this is a great opportunity to develop your career with a market leader that continues to expand.

Benefits:

• Use of company van if and when needed
• Company bonus scheme (after initial probationary period)
• Company mobile phone
• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• Training provided through our own Hayley Academy.
• Company pension (if eligible).
• Life Assurance cover (2x salary).
• Wellness programmes.
• Excellent opportunities available.

Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Sales Support Specialist – we’d like to hear from you!