Credit Controller

Credit Controller

Location:Gloucester

Salary:26,000 - 29,000 per annum

Hours:Full time Monday to Friday

Key Responsibilities:

• Dealing with customer queries and developingrelationships with customers

• Allocating payments

• Opening and closing of customer accounts

• Ensuring customer pay to terms

• Updating customer information

• Liaising with sales representatives and other departments to resolve queries

• Dealing with customer complaints, obtaining information and offering a solution where possible

• Releasing pro-forma orders following payment of account

• Updating ledgers

• Reconciliations

• Producingmonthly reports detailing unpaid invoices

Key Skills:

• Previous experience in credit control

• Fantastic communication skills

• Good attention to detail

• Good IT skills including MS office packages

• Ability to build rapport

• Excellent problem solving and negotiation skills

• Ability to organise and prioritise a busy workload