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Morgan Hunt are currently working with a public sector organisation in search of a Customer Service Advisor based in South Gloucestershire on a temporary basis for a minimum of 6 months. This full-time position offers a hybrid working model, with 4 days spent in the office and 1 day working from home.
The Customer Service Advisor will be responsible for:
- Provide professional and efficient customer service to residents and stakeholders
- Handle enquiries via phone, email, and face-to-face interactions
- Resolve issues and escalate complex cases when necessary
- Maintain accurate records of interactions and resolutions
- Work closely with other departments to ensure seamless service delivery
The Customer Service Advisor will be required to have:
- Previous experience in a customer service role, ideally within a public sector or council environment
- Strong communication and problem-solving skills
- Ability to manage a high volume of enquiries with attention to detail
- Proficiency in using customer service software and systems
Start Date: ASAP
If you match the above criteria, please apply now.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
