Service Advisor

Reed

Posted 9 hours ago, valid for a month

Gloucester, Gloucestershire GL2 4UF

£24,000 - £28,800 per annum

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Reed is seeking a customer service advisor for a temporary to permanent role at a fast-growing company in Quedgeley.
The position offers a salary range of £26,000 to £30,000, along with benefits such as 25 days of holiday, free lunch once a week, and a hybrid working option after probation.
Candidates should be dynamic and forward-thinking, as the role involves managing problems and emergencies across the UK in a fast-paced environment.
Responsibilities include responding to service requests, scheduling engineers, and promoting a positive customer experience.
Immediate availability is required, and relevant experience in customer service is preferred.

Are you immediately available and looking for a temporary to permanent role? Reed are representing a fast growing company based in Quedgeley looking for a customer service advisor to join their team on a full time temp to perm basis.

Benefits:

Salary 26k- £30k
25 days holiday + bank holidays
Free lunch one day per week
Hybrid working after probation
Parking
Monthly and Quarterly bonus after probation

The purpose of this role is to act as first point of contact for both customers and engineers. We need someone really dynamic and forward thinking. It is a fast-paced, demanding role and you will be managing problems, breakdowns and emergencies all over the UK. Daily activities within the department are focused to ensure timely fulfilment of customer needs and to constantly improve the level of customer service provided while working as a collaborative member of a really supportive team.

Principal Responsibilities/Duties

Responding to incoming service requests and technical queries - both telephone and via email
Scheduling and planning engineers diaries
Communicating with customers
Promoting the business, building positive relationships and ensuring a positive customer experience
Carrying out admin to ensure all relevant parts are available and in place for work to be carried out
Liaising with sub-contractors

Apply now for immediate consideration

Apply now in a few quick clicks

Service Advisor

Customer Service Sales Executive

Customer Service Sales Executive

Technical Client Solutions Manager