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Service Coordinator
Are you motivated, ambitious, and ready for your next career move? Do you thrive in a fast-paced environment with opportunities for quick progression?
Our client, a well-established company with over 40 years of industry experience, is looking for proactive individuals to join their dynamic team as a Service Coordinator. This role offers an exciting opportunity to work in a customer-focused environment, handling inbound calls and scheduling service technicians. Whether you have prior experience or are just starting out, we provide all the training you’ll need to succeed.
Job Responsibilities:
- Provide excellent customer service while communicating with clients.
- Record customer interactions and service requests in internal systems.
- Schedule and coordinate service visits, ensuring time efficiency.
- Act as a liaison between clients, technicians, and management.
- Handle emails and support tickets in a timely, professional manner.
- Maintain high standards of customer care and contribute to team success.
- Perform additional administrative and customer service tasks as required.
Job Requirements:
- Basic computer skills
- Strong communication abilities
- Ability to manage time effectively and prioritise tasks
Benefits:
- Full training provided - no prior industry knowledge needed
- Work from home 1 day per week, 4 days in the office
- Comprehensive benefits package, including medical cover
- Pension scheme and life assurance
For IMMEDIATE consideration send your CV to Jade at i2i recruitment today!We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
