Back to search
- Support and maintain the school's IT network, including infrastructure, workstations, peripherals, and software.
- Deploy, configure, and manage end-user hardware such as desktops, laptops, tablets, printers, Classroom AV equipment, and other peripherals.
- Maintain Audio/Visual equipment, including audio recording devices, projectors, interactive touchscreens, and more.
- Provide day-to-day technical support, diagnosing and resolving hardware and software issues promptly.
- Manage user accounts and permissions for systems such as Office 365, SharePoint, and other school systems.
- Implement and maintain security measures, including antivirus and firewall protections, to safeguard the school's IT environment.
- Monitor and manage internet filtering and monitoring systems to ensure safe and appropriate use of IT resources.
- Report and manage any security incidents in compliance with school policies and regulations, including GDPR.
- Maintain comprehensive documentation of IT systems, processes, and procedures.
- Keep the IT hardware and software inventory up to date and assist with audits as required.
- Ideally, have experience working within IT support for an educational provider
- Demonstrated experience in supporting onsite IT infrastructure, with a focus on end-user devices and support
- Ability to communicate effectively with various audiences, including senior leadership, teachers, support staff, and students.
- Capable of managing multiple work streams and projects simultaneously, demonstrating strong time management and organisational skills.
- Technology exposure across the following;
- Windows 10, 11
- Microsoft Office 365 and Desktop Office Suite
- Microsoft Entra (formerly Azure Active Directory)
- Azure Services (Basic understanding required)
- Intune for Mobile Device Management
- Networking (DHCP, DNS, TCP/IP, VLAN, Switching, Wireless, WAN)
- Firewall Management
- Audio & Visual Equipment
- Anti-Virus Technologies
- Base salary of up to £34,000 per annum.
- Opportunity to work on large-scale projects throughout the school.
- A supportive and collaborative team environment.
- Access to the latest technologies.
