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- Annual Salary: £500 per day - inside IR35
- Location:Â Churchdown, Gloucestershire
- Job Type:Â Full-time, On-site, Contract
- Active DV or SC Clearance required
We are seeking a dedicated L3 Network Support Engineer to join our team in Churchdown, Gloucestershire. This role is crucial for providing high-level network engineering support and incident management for customer deployable classified systems. As a Network Support Engineer, you will play a key role in maintaining the integrity and security of operational networks, contributing to our mission of building trust in society through innovation.
Day-to-day of the role:- Provide Level 3 support for LAN and WAN across all security domains, primarily focusing on incident management on live systems.
- Handle incidents escalated from 1st and 2nd line resources, often dealing with remotely based environments.
- Install, configure, deploy, maintain, and diagnose all network devices and supporting infrastructure, particularly CISCO network devices.
- Update design documentation to capture network changes and ensure compliance with security standards.
- Configure and manage network cryptographic items as required.
- Liaise and work collaboratively with other third parties, resolver groups, and specified authorities to implement service and technical changes.
- Extensive experience in the installation, configuration, deployment, maintenance, and diagnostics of CISCO network devices.
- Proficient in providing Level 3 support for LAN and WAN relating to core services.
- Advanced knowledge of core network technologies and infrastructure, including CISCO Nexus, AAA Management Platforms (e.g., ISE), and QOS.
- Detailed understanding of network protocols such as OSPF, BGP, Spanning Tree, and VoIP.
- Experience with firewall IPS/IDS, ACL-ASA Firewall, and CISCO IOS XE.
- Experience of NATO gateways and the ability to work collaboratively with international teams.
- Strong problem-solving skills and the ability to work independently in managing and resolving complex network issues.
